I Need Help
Find the support you need at Extern. Our 'I Need Help' page offers a confidential space to access assistance, guidance, and resources tailored to your unique situation.
Experiencing crisis in Northen Ireland
If you’re in crisis and need to talk right now, there are many helplines staffed by trained people ready to listen. They won’t judge you and could help you make sense of what you’re feeling.
Lifeline - helpline 24/7 call 0808 808 8000
Deaf and hard of hearing Textphone users can call Lifeline on 18001 0808 808 8000
- Calls to Lifeline are free to people living in Northern Ireland who are calling from UK landlines and mobiles.
- Lifeline is the Northern Ireland crisis response helpline service for people who are experiencing distress or despair.
- No matter what your age or where you live in Northern Ireland, we are here for you 24/7.
Extern's Belfast Crisis team
Monday & Tuesday, 9am-5pm
Wednesday-Friday, 9am-9pm
Extern's Belfast Crisis team
Thursday, 8pm–Midnight
Friday, 6pm-3am
Saturday, 6pm-3am
Sunday, 4pm-6pm
If your life is at risk right now
If you feel like you might attemp suicide, or may have seriously harmed yourself, you need urgent medical help.
Please: call 999 for an ambulance · go straight to A&E, if you can.
Homelessness and Addictions in Northern Ireland
Get help and advice from Extern if you’re homeless or about to lose your home. It is very important that you contact us as soon as possible if you fear you are at risk of becoming homeless as we may be able to prevent it from happening.
If you do become homeless, we’ll assess your circumstances under the relevant legislation.
Homeless Support Team
Or
Contact NIHE on 03448 920 908 if you are sleeping rough and have nowhere to stay.
Get advice as quickly as possible if you’re homeless or likely to be homeless. You can speak to an adviser at Housing Rights if you need to find out what your options are.
Problem Gambling
If gambling is affecting your - or someone else's - life, there are lots of specialist organisations that can help.
Whether you're looking for confidential advice, treatment, help with money, or you'd just like to speak to someone, contact Extern in the number below to find the support that's right for your below.