as at 01/12/14
This site is provided and managed by Extern, registered charity nos. XN48714 and CHY15770 and company nos. NI 16083, NI 618864 and 383201, with its registered office addresses at Hydepark House, 3 McKinney Road, Newtownabbey, BT36 6PE and 1st Floor, Block 4, Monread Leisure and Commercial Centre, Monread Avenue, Naas, Co Kildare.
This statement, together with our website terms and conditions, describes how we use personal data collected through this site. This statement only applies to the Extern website at www.extern.org and does not apply to websites operated by third parties.
2. Information we collect
Through this site you may provide personal data to Extern by submitting various web forms (e.g. submitting an enquiry or signing up to receive newsletters) including:
a) your title
b) your first and last name
c) your address, including postcode
d) your telephone number
e) your email address
f) your age and/or date of birth (to ensure we comply with data protection legislation and do not send inappropriate communications to under 16s)
g) your bank account details or payment information (where making donation)
h) your location (where submitting details of a website error)
3. Use of information
We may use your personal data:
• to process and respond to your queries or requests
• to process your donations and purchase orders
• to send e-cards on your behalf
• for compliance with our legal obligations, policies and procedures
Where stated we may use the personal information you provide to contact you in the future about Extern’s work. If yo9u do not want this to happen please tick the appropriate box where provided.
Additionally, if you choose to, you may receive newsletters and other marketing communications from us. If you later change your mind you have the opportunity to opt-out of receiving communications from us at any time.
We may also use your personal data in other ways for which we provide specific notice at the time of collection.
4. Sharing Information
We will not sell, trade, rent or otherwise pass on your personal data to others, except as described in this statement or with your prior consent.
We may share personal data with service providers who perform functions and services on our behalf. Such third parties will be provided with personal data necessary to perform the services on our behalf but are not authorised to use such information for any other purposes.
We may disclose personal data about you if we are required to do so by law or pursuant to legal process, and in response to a request from law enforcement authorities or other government officials.
We reserve the right to transfer personal data we have about you in the event we sell or transfer all or a portion of our business or assets.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you, please email us.
If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible. We will promptly correct any information found to be incorrect.
5. Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
6. Cookies and use of aggregate information
Aggregate or summary information is collected automatically by our webserver. This information is used to monitor the site and we do not use it to identify you personally.
A cookie is a small text file on the user’s browser and hard drive that uniquely identifies the user’s browser. There are two types of cookies: persistent cookies and session cookies. Session cookies are temporary and are erased when the browser exits. Persistent cookies remain on the user’s hard drive until the user erases them or until they expire. Here is a more complete explanation of what cookies are and how they work.
Please note that blocking cookies could affect the functionality of the Extern’s website.
If you are using Microsoft Internet Explorer and you wish to block Extern’s website cookies, you can perform the following:
a) On your browser tools menu, select ‘Internet options’
b) Click on the ‘Privacy’ tab and then on the ‘Sites’ button
c) Type into the ‘Address of website’ field:
e) Click on the ‘Block’ button
f) Click on the OK button
Other browsers have similar cookie management abilities somewhere in their preferences settings, please refer to your browser’s ‘Help’ facility.
7. Your rights
You have certain rights over the personal data we process about you. You have the right to request that we cease sending marketing communications, whether by email or otherwise, to you. To unsubscribe from an email newsletter you have received, please simply click the unsubscribe link in the email.
You may request access to the personal data we hold about you, update, amend or correct the information, and you may object to our use of personal data about you. If you would like to receive a copy of the information we hold about you, remove your contact details from our lists, or to make a complaint or submit an enquiry about our privacy practices, please contact us on firstname.lastname@example.org.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Non-sensitive details (your email address etc.) are transmitted normally over the internet, and this can never be guaranteed to be 100% secure. As a result, whilst we strive to protect your personal information, Extern cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems. Where we have given (or where you have chosen) a password which enables you to access certain parts of our sites, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
9. Privacy Statement changes
We may change and update this privacy statement from time to time. You are advised to read this statement each and every time so that you are satisfied with the privacy conditions under which you provide Extern with your personal information.
10. Legal information and contacting us